Customer Reviews and Testimonials For T & T Cars

Testimonials 4.5/5 based on 80 reviews

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DAVID WOOLLARD

"Great service - no problems booking the trip, taxi drivers arrived in plenty of time for my pick-ups, very friendly. Will definitely be using again!"

VICTORIA KING

"Excellent service "

PETER HASLER

"Booked over internet through West Malling Taxis . Somewhat surprised to find they appear to have subcontracted service. Extremely efficient and vehicles were better than ordered but service was somewhat expensive and as we paid in advance by card did not tip. "

RICHARD PROCTOR

"Arranged to meet outside terminal"

CLAIRE SPURLING

"Perfect!"

JANE KELLY

"Great service friendly driver "

PHIL CLARKE

"Fantastic driver. I was a bit uneasy letting someone I didn’t know take my dad home who has Parkinson’s, and is very uneasy on his feet. The driver took my dad to his care home and then helped him into the lobby to mKe sure he was ok. I would absolutely recommend the company based on this driver. Brilliant service. "

LINDA MARTIN

"No comment"

MEGAN REYNOLDS

"Really good service."

PETER SEEX

"Very nice driver"

SARAH EVERSON

"Great service, fab experience. Just overpriced "

MARIO CACCAMO

"Very easy to book online. Driver prompt and efficient - thank you"

KEELY LAYFIELD

"Very good service "

JANICE MAYTUM

"Very friendly and efficient service provided from booking to our return journey home. Will definitely use again"

TRACY BARKER

"Great service "

IVAN PEREZ

"Good"

AVRON SHAVE

"Excellent service"

ALAN KERSHAW

"overall experience was very good with excellent reliability"

ALAN TATHAM

"Previous job ran late."

JAMES ANDREWS

"required comment"

TRISH SHAW

"To be clear: my driver was lovely, he was on time and the service on the day was great. I did not realise at the point of booking that I was booking through a broker and not direct with the cab company. I paid £63 for my taxi ride and then quickly realised that if I'd booked direct with the cab company it would have cost me £45. When I tried to cancel the booking (minutes later) with the broker Taxicode the gentleman on the phone said I could only get 10% back and I should have read the terms and conditions before booking. Taxicode charge you more, make sure you book direct with the cab firm and save money. Check the website you're directed to, they use very similar web addresses to local firms hence why I thought I was dealing direct with my local cab firm. "

SUSANNAH MCLAREN

"Good service"

CHRISTINA LONDON

"Really easy to book and good to be able to pay in advance driver on time and happy to wait a few minutes "

HILARY SNELGROVE

"Your drivers were on time, pleasant and helpful"

SHARON CRANFIELD

"We are very pleased with the service received. The driver was on time (despite us being early on the return journey) and was very helpful."

SEAN MORRISSEY

"This wasn't the driver's fault, this was Taxicode who didn't pass on the message! Will never use the service again! Interestingly, I also found out I would have paid a lot less if I had booked with T&T direct! £90 instead of £122!"

ANN RAWLINS

"Car very comfortable, clean, smelt fresh, same driver there and back, very pleasant. Was good to pay in advance, saves the fumbling on the way home! Please remember to take some cash for a tip ! "

WAYNE MCKENNA-BRUCE

"Excellent service"

WENDY HEELEY

"Matt was kind, helpful and professional throughout. "

MARTIN WILLIAMS

"Very good exxperience and very helpful driver"

STEVE ROSE

"Brilliant service "

MICHAEL NEVILL

"Overall experience was good"

NIGEL KERBY

"Punctual and polite taxi service to station - thank you"

JAMES SWANWICK

"Excellent service , driver even saw the flight was arriving 40minutes early and was waiting as I arrived at the meet and greet "

HELEN BEALE

"The arrangements as far as I am aware is that you make contact with your driver when you arrive, and then he will pick you up outside The Premier Inn, on the same level as departures. They do not park and enter the terminal building, as it saves on costs."

ANDREW WILKIN

"."

WILL MILLER

"Very happy with the service, would book again "

LOUISE HILDERLY

"Way to expensive! I would not have booked online if I I knew the journey was actually £6 - I paid £18!"

JEAN MCCALLUM

"On time. Very efficient"

SARAH GOLDING

"Made a stressful situation (hospital appointment) as easy as possible. Arrived early and got me to the hospital very quickly with no hassle at all. Will definitely use again. "

CONOR TOBIN

"Very good service "

ALISON PAYNE

"Our driver was very helpful as we had last minute skis to fit in and he made it work! So friendly too. Thank you"

A. OTT

"Quick and reliable service"

BILLY STANLEY

"Strongly advise that you NEVER book with this company. Left stranded at Gatwick at 2AM waiting for a taxi that never showed up. When you google the number several firms appear so avoid all! Tried ringing the line no answer - still no answer! Had to find a cab to get home costing upwards of £100 pounds. Reviews online are poor in general but gave them the opportunity to prove them wrong. They failed! Never ever book with these clowns. We even confirmed our booking last week!! "

WILL TRUZZI-FRANCONI

"Great driver on time. Will defo use again. Will"

ADRIENNE W

"Left stranded at 1am at Gatwick. Prebooked taxi for late arrival. T&T confirmed by email. Flight delayed, cab didn't turn up. No call, no email, no text. No one answered phone. Had to stand outside waiting for Gatwick-based cab, and pay a lot more. "

BEAR

"Booked a taxi at the beginning of the wk for 23/07. Cnfrmd it mid-wk. Said I'll cnfrm again a.m of 23rd, no answr. Must of tried calling about 5 times. Didn't want to bk via another cab company just in case they would be waiting. No show, compleate waste of time. Bunch of amateurs, f....d up my journey plan!!"

JACKIE STRONG

"This site doesn't work. Even when you select the presented locations. Totally frustrating. "

SOPHIE LEONARD

"All good so far."

VISH MOORUT

"Excellent service"

SHERI GIBBONS

"Brilliant service and brilliant driver. Very impressed!"

MORENA

"Can I just say that taxi number 29 was fab tonight, haven't ever used West malling taxi before but he despite being told to drop me off earlier refused to, so dropped me off at my door. I was a lone single lady and didn't feel worried at all fespite never using yr cabs b4. Thank you for your courtesy and thought. I think your company should recognise you as a very valid member of staff, thank you again"

PATRICK WIGGER

"I have just booked a taxi for tomorrow afternoon. Your site quoted £45 but the email confirmation tells me that it is now £50 plus a card fee plus a fee for a text!!!! "

ELLIE REYNOLDS

"30 minutes late. Thought my name was ERIC and didn't know the postcode he was taking me to. Very unhappy for a £55 journey!!!!"

TONY HENWOOD

"none at this time"

KATHLEEN

"very difficult to get hold of. On answer machine which is full so cannot leave a message and the web site will not allow call back request to go through!"

R HILLER

"got confused on internet"

GEORGIA EDWARDS

"Excellent service definitely recommend. "

ALEXANDER BM MCDONALD

"Every thing went very well. Would use again. Thanks"

AMBER FRASER

"Driver was on time, sent a message to let me know he had arrived, was very nice to chat to and got me to my destination safely and on time,"

MARK HADLUM

"Easy, quick, reliable "

LUCY WHITTLESEA

"Very good thank you"

DJ CHINNERY

"Pick up took 5 calls"

PAUL J DAVIES

"Good reliable service"

JOHN

"Do not use as they don't show up on pick up and let you down late at night."

GRAHAM DONOVAN

"Excellent!"

SHARON

"What an excellent way to book a taxi"

JON MALLETT

"Very easy to book and a great rate for Xmas Day!"

SOPHIE NAISH

"Really easy!"

HELEN GLAVIN

"Great service as always . Aleays know that you will be there."

MCGILL

"Easy to use website and competiitative price."

ED JACKSON

"fabulous easy to use website! Don't know if I have a taxi booked though?! I have a reference but does that mean I definitely have a car?! I presume yes."

HELEN GLAVIN

"Great service as usual just about to book next pickup"

HELEN GLAVIN

"Extremely pleased with the service you provided. Timing was excellent."

INGRID

"I freelance for a prominent Kent paper, and will be doing an article on how unreliable you in cancelling services !!"

INGRID

"unbelievably UNRELIABLE service !"

WILL

"Brilliant - fast, easy booking."

MIKE HART

"Excellent service - thank you"

SARAH EGGLESDEN

"Both drivers provided an excellent service with good communication."

MADELEINE HUGHES

"very good service - easy to book and pay for on line. The driver was waiting for us when we came out. Altogether a great service?"

SOPHIE LEONARD

"All good so far."

VISH MOORUT

"Excellent service"

PATRICK WIGGER

"I have just booked a taxi for tomorrow afternoon. Your site quoted £45 but the email confirmation tells me that it is now £50 plus a card fee plus a fee for a text!!!! "

TONY HENWOOD

"none at this time"

R HILLER

"got confused on internet"

SHARON

"What an excellent way to book a taxi"

JON MALLETT

"Very easy to book and a great rate for Xmas Day!"

SOPHIE NAISH

"Really easy!"

MCGILL

"Easy to use website and competiitative price."

ED JACKSON

"fabulous easy to use website! Don't know if I have a taxi booked though?! I have a reference but does that mean I definitely have a car?! I presume yes."

WILL

"Brilliant - fast, easy booking."

DAVID WOOLLARD

"Great service - no problems booking the trip, taxi drivers arrived in plenty of time for my pick-ups, very friendly. Will definitely be using again!"

VICTORIA KING

"Excellent service "

PETER HASLER

RICHARD PROCTOR

"Arranged to meet outside terminal"

CLAIRE SPURLING

"Perfect!"

JANE KELLY

"Great service friendly driver "

PHIL CLARKE

LINDA MARTIN

"No comment"

MEGAN REYNOLDS

"Really good service."

PETER SEEX

"Very nice driver"

SARAH EVERSON

"Great service, fab experience. Just overpriced "

MARIO CACCAMO

"Very easy to book online. Driver prompt and efficient - thank you"

KEELY LAYFIELD

"Very good service "

JANICE MAYTUM

"Very friendly and efficient service provided from booking to our return journey home. Will definitely use again"

TRACY BARKER

"Great service "

IVAN PEREZ

"Good"

AVRON SHAVE

"Excellent service"

ALAN KERSHAW

"overall experience was very good with excellent reliability"

ALAN TATHAM

"Previous job ran late."

JAMES ANDREWS

"required comment"

TRISH SHAW

SUSANNAH MCLAREN

"Good service"

CHRISTINA LONDON

"Really easy to book and good to be able to pay in advance driver on time and happy to wait a few minutes "

HILARY SNELGROVE

"Your drivers were on time, pleasant and helpful"

SHARON CRANFIELD

"We are very pleased with the service received. The driver was on time (despite us being early on the return journey) and was very helpful."

SEAN MORRISSEY

ANN RAWLINS

"Car very comfortable, clean, smelt fresh, same driver there and back, very pleasant. Was good to pay in advance, saves the fumbling on the way home! Please remember to take some cash for a tip ! "

WAYNE MCKENNA-BRUCE

"Excellent service"

WENDY HEELEY

"Matt was kind, helpful and professional throughout. "

MARTIN WILLIAMS

"Very good exxperience and very helpful driver"

STEVE ROSE

"Brilliant service "

MICHAEL NEVILL

"Overall experience was good"

NIGEL KERBY

"Punctual and polite taxi service to station - thank you"

JAMES SWANWICK

"Excellent service , driver even saw the flight was arriving 40minutes early and was waiting as I arrived at the meet and greet "

HELEN BEALE

ANDREW WILKIN

"."

WILL MILLER

"Very happy with the service, would book again "

LOUISE HILDERLY

"Way to expensive! I would not have booked online if I I knew the journey was actually £6 - I paid £18!"

JEAN MCCALLUM

"On time. Very efficient"

SARAH GOLDING

"Made a stressful situation (hospital appointment) as easy as possible. Arrived early and got me to the hospital very quickly with no hassle at all. Will definitely use again. "

CONOR TOBIN

"Very good service "

ALISON PAYNE

"Our driver was very helpful as we had last minute skis to fit in and he made it work! So friendly too. Thank you"

A. OTT

"Quick and reliable service"

WILL TRUZZI-FRANCONI

"Great driver on time. Will defo use again. Will"

SHERI GIBBONS

"Brilliant service and brilliant driver. Very impressed!"

ELLIE REYNOLDS

"30 minutes late. Thought my name was ERIC and didn't know the postcode he was taking me to. Very unhappy for a £55 journey!!!!"

GEORGIA EDWARDS

"Excellent service definitely recommend. "

ALEXANDER BM MCDONALD

"Every thing went very well. Would use again. Thanks"

AMBER FRASER

"Driver was on time, sent a message to let me know he had arrived, was very nice to chat to and got me to my destination safely and on time,"

MARK HADLUM

"Easy, quick, reliable "

LUCY WHITTLESEA

"Very good thank you"

DJ CHINNERY

"Pick up took 5 calls"

PAUL J DAVIES

"Good reliable service"

GRAHAM DONOVAN

"Excellent!"

HELEN GLAVIN

"Great service as always . Aleays know that you will be there."

HELEN GLAVIN

"Great service as usual just about to book next pickup"

HELEN GLAVIN

"Extremely pleased with the service you provided. Timing was excellent."

MIKE HART

"Excellent service - thank you"

SARAH EGGLESDEN

"Both drivers provided an excellent service with good communication."

MADELEINE HUGHES

"very good service - easy to book and pay for on line. The driver was waiting for us when we came out. Altogether a great service?"

BILLY STANLEY

ADRIENNE W

BEAR

JACKIE STRONG

"This site doesn't work. Even when you select the presented locations. Totally frustrating. "

MORENA

KATHLEEN

"very difficult to get hold of. On answer machine which is full so cannot leave a message and the web site will not allow call back request to go through!"

JOHN

"Do not use as they don't show up on pick up and let you down late at night."

INGRID

"I freelance for a prominent Kent paper, and will be doing an article on how unreliable you in cancelling services !!"

INGRID

"unbelievably UNRELIABLE service !"

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Testimonials 4.5/5 based on 80 reviews